Your Privacy Matters: 777jack is committed to processing your personal information transparently, fairly, and in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Policy applies to all personal data collected through the 777jack website, player account system, and associated services.
Overview
This Privacy Policy ("Policy") describes how 777jack ("777jack," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the 777jack online casino platform and related services at 777jack.net ("the Platform").
777jack operates as a PAGCOR-regulated online casino serving Filipino players across the Philippines. As an operator dealing with financial transactions and identity verification, we process a range of personal data necessary to provide our services lawfully, safely, and in full compliance with Philippine regulations.
By registering for an account, accessing the Platform, or otherwise engaging with 777jack's services, you acknowledge that you have read and understood this Policy. Your continued use of the Platform constitutes ongoing acceptance of this Policy as updated from time to time.
This Policy should be read alongside the 777jack Terms & Conditions, which govern the overall contractual relationship between you and 777jack. Where this Policy and the Terms & Conditions address the same matter, both documents apply and should be read together.
Data Controller
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 777jack acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the Platform and its services.
As Personal Information Controller, 777jack determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is conducted in accordance with applicable Philippine data protection law. Where 777jack engages third-party service providers who process personal data on its behalf, those providers act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with 777jack's instructions and this Policy.
777jack has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with data protection obligations. Contact details for the DPO are provided in Section 15 of this Policy.
Personal Data We Collect
777jack collects only the personal data that is necessary for the specific purposes described in this Policy. The categories of personal data we collect include the following:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, government-issued ID number (e.g., PhilSys ID, passport, driver's license) | Mandatory |
| Contact Data | Email address, mobile number, residential address (barangay, city, province) | Mandatory |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, UnionBank), transaction history, deposit and withdrawal records | Mandatory |
| Verification Data | Copies of government-issued IDs, selfie photos, proof of address documents, source-of-funds declarations | Mandatory |
| Account Data | Username, encrypted password, account preferences, bonus history, responsible gaming settings | Mandatory |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Automatic |
| Usage Data | Games played, bet amounts, session durations, navigation patterns within the Platform | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback and complaint records | Optional |
| Marketing Data | Communication preferences, promotional opt-in or opt-out status, survey responses | Optional |
Sensitive Personal Information: Government-issued ID numbers, financial account details, and identity verification documents are classified as sensitive personal information under RA 10173. 777jack applies additional safeguards to this category of data and processes it only to the extent strictly necessary to fulfil our PAGCOR-mandated KYC and AML obligations.
How We Collect Your Data
777jack collects personal data through the following means:
4.1 Directly From You
- When you complete the 777jack account registration form, including your name, date of birth, email, and mobile number.
- When you submit identity verification (KYC) documents as required by PAGCOR regulations.
- When you make deposits or request withdrawals through GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, Coins.ph, or USDT TRC20.
- When you contact 777jack's 24/7 support team via live chat or email.
- When you complete surveys, participate in promotions, or respond to marketing communications.
- When you update your account profile or responsible gaming settings.
4.2 Automatically
- Through cookies, web beacons, and similar tracking technologies when you browse the 777jack Platform.
- Through our Platform's server logs, which automatically record technical data such as IP address, device identifiers, browser information, and session activity.
- Through game system logs that record gameplay events, bet history, and session data for security, fairness verification, and regulatory compliance purposes.
4.3 From Third Parties
- From payment service providers (e.g., GCash, Maya, banking partners) who confirm transaction outcomes and may provide payment verification data.
- From identity verification service providers engaged to assist with KYC compliance.
- From fraud prevention and anti-money laundering screening databases as required by Philippine law.
- From PAGCOR's centralized systems as required under our regulatory obligations.
Purposes of Processing
777jack processes your personal data for the following specific, legitimate purposes:
5.1 Account Registration & Management
To create and maintain your 777jack player account, verify your identity, enforce our one-account-per-player policy, and allow you to access the Platform's games and services.
5.2 Regulatory Compliance & KYC
To fulfil our obligations under PAGCOR's licensing requirements, including Know Your Customer (KYC) verification. We are required by PAGCOR to confirm the identity, age (21+), and eligibility of all registered players before allowing real-money gameplay.
5.3 Payment Processing
To process deposits, withdrawals, and refunds accurately and securely. Financial data is used to verify that transactions are made by the account holder using a payment method registered in their own name, as required under our anti-money laundering compliance program.
5.4 Anti-Money Laundering (AML) Compliance
To comply with the Anti-Money Laundering Act (AMLA), Republic Act No. 9160, as amended, and related AMLC regulations. This includes monitoring transactions for suspicious activity, filing Suspicious Transaction Reports (STRs) and Covered Transaction Reports (CTRs) with the AMLC where required, and conducting enhanced due diligence on high-risk accounts.
5.5 Responsible Gaming
To operate our responsible gaming program, including processing self-exclusion requests, enforcing deposit limits and cooling-off periods, identifying players at risk of problem gambling, and complying with PAGCOR's responsible gaming requirements.
5.6 Platform Security & Fraud Prevention
To detect, investigate, and prevent fraudulent activity, cheating, collusion, account takeovers, and other security threats to the 777jack Platform and its players.
5.7 Customer Support
To provide 24/7 customer support via live chat and email, investigate complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes.
5.8 Marketing Communications
To send you promotional offers, bonus notifications, and news about 777jack's games and features — but only where you have provided your prior consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time through your account settings or by contacting support.
5.9 Analytics & Platform Improvement
To analyse how players use the Platform, identify technical issues, optimise game performance, and improve the overall 777jack user experience for Filipino players.
Legal Basis for Processing
Under the Data Privacy Act of 2012, 777jack relies on the following legal bases for processing your personal data:
- Contractual Necessity: Processing your identity, contact, financial, and account data is necessary to perform the contract between you and 777jack — specifically to provide you with access to the Platform and its gaming services.
- Legal Obligation: Processing for KYC, AML, responsible gaming, and regulatory reporting is required by PAGCOR licensing conditions, AMLA, the Data Privacy Act itself, and other applicable Philippine laws.
- Legitimate Interests: Processing for fraud prevention, Platform security, analytics, and customer support is based on 777jack's legitimate interest in operating a secure, fair, and efficient gaming platform — provided those interests are not overridden by your own rights and freedoms.
- Consent: Processing for marketing communications is based on your prior, freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Data Sharing & Disclosure
777jack does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent strictly necessary and for the purposes described in this Policy:
7.1 Regulatory & Government Authorities
PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where required by law, court order, or regulatory directive.
7.2 Payment Service Providers
GCash (Mynt), PayMaya/Maya, BPI, BDO, UnionBank, and other payment partners who process deposit and withdrawal transactions on 777jack's behalf. These providers receive only the minimum data required to process your transactions.
7.3 Identity Verification & KYC Providers
Third-party identity verification services engaged to assist 777jack in meeting its KYC obligations under PAGCOR regulations.
7.4 Game Providers
Licensed game developers such as JILI Games and PG Soft receive limited technical and gameplay data necessary to operate their games within the 777jack Platform. These providers do not receive your financial or identity data.
7.5 Technology & Infrastructure Providers
Cloud hosting, cybersecurity, analytics, and customer support technology providers who process data on 777jack's behalf as Personal Information Processors under binding data processing agreements.
Third-Party Contracts: All third parties with whom 777jack shares personal data are contractually required to implement appropriate security measures, process data only for the specified purposes, and comply with applicable Philippine data protection law.
Data Retention
777jack retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable Philippine legal requirements. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC documents | 5 years after account closure | AMLA / PAGCOR requirements |
| Financial transaction records | 5 years after transaction date | AMLA / tax regulations |
| Account & gameplay data | Duration of account + 3 years | Contractual / regulatory |
| Support communications | 3 years after resolution | Legitimate interests |
| Self-exclusion records | Minimum 5 years | Responsible gaming obligations |
| Technical / server logs | 12 months | Security / fraud prevention |
| Marketing consent records | Until withdrawal of consent + 1 year | Legal compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 777jack's data destruction procedures. Where data is anonymised (rendered incapable of identifying you), it may be retained indefinitely for statistical and analytical purposes.
Data Security
777jack implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:
- Transport Layer Security (TLS) encryption for all data transmitted between your device and the 777jack Platform.
- Encryption of sensitive data at rest, including identity documents and financial records, using industry-standard encryption algorithms.
- Access controls ensuring that only authorised 777jack personnel have access to personal data, on a strict need-to-know basis.
- Regular security vulnerability assessments and penetration testing of the Platform's infrastructure.
- Multi-factor authentication requirements for internal systems handling personal data.
- Employee training on data protection obligations and security best practices.
- Incident response procedures to detect, contain, and notify affected individuals and the NPC of personal data breaches within the timeframes required by RA 10173.
While 777jack takes all reasonable steps to protect your personal data, no system is entirely immune to security threats. You are responsible for maintaining the confidentiality of your 777jack account credentials and for taking appropriate precautions on your own devices.
Personal Data Breach Notification: In the event of a personal data breach that is likely to result in serious harm to you, 777jack will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.
Cookies & Tracking Technologies
777jack uses cookies and similar tracking technologies to enhance your experience on the Platform, ensure the security of your session, and analyse how the Platform is used. The following types of cookies are used:
10.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function and cannot be disabled. They include session cookies that maintain your login state, security tokens that protect against cross-site request forgery, and cookies that remember your language and accessibility preferences. No consent is required for strictly necessary cookies.
10.2 Functional Cookies
These cookies allow the Platform to remember your preferences (such as your preferred game category or responsible gaming settings) and provide enhanced, personalised features. These cookies are set only with your consent.
10.3 Analytics Cookies
These cookies collect aggregated, anonymised information about how players use the Platform — such as which pages are visited most frequently, which games are most popular, and where users navigate from. This data helps 777jack improve the Platform experience for Filipino players. Analytics cookies are set only with your consent.
10.4 Managing Cookies
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For instructions on managing cookies in your specific browser, please refer to your browser's help documentation. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites.
Your Data Subject Rights
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 777jack. To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 15.
Right to Be Informed
You have the right to be informed about how 777jack collects and processes your personal data, including the purposes and legal basis for processing — which this Policy provides.
Right to Access
You have the right to request a copy of the personal data 777jack holds about you and information about how it is being processed.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data held about you, subject to verification requirements.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary, unlawfully processed, or where consent is withdrawn — subject to legal retention obligations.
Right to Object
You have the right to object to processing based on legitimate interests, and to opt out of direct marketing communications at any time.
Right to Data Portability
You may request that 777jack provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
Right to Restrict Processing
You may request that 777jack restrict the processing of your data in certain circumstances, such as while the accuracy of the data is being contested.
Right to Lodge a Complaint
If you believe 777jack has mishandled your personal data, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
Response Timeframes: 777jack will respond to all data subject rights requests within fifteen (15) business days of receipt, in accordance with NPC requirements. We may request proof of identity before processing any request to protect against fraudulent access to player data.
Minors & Age Restriction
The 777jack Platform is strictly intended for adults aged 21 years and older, as mandated by PAGCOR. 777jack does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register for or use the Platform.
As part of our KYC process, 777jack verifies the age of all registering players using government-issued identification. Any account found to belong to an individual under 21 years of age will be immediately suspended and permanently closed. All funds deposited by an underage player will be refunded to the payment source used, and no winnings will be paid out.
Underage Data: If 777jack becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately, and access to the account will be permanently revoked. If you believe a minor has registered on the Platform, please notify our DPO immediately using the contact details in Section 15.
Cross-Border Data Transfers
In some cases, 777jack may transfer your personal data to countries outside the Philippines — for example, where our cloud infrastructure providers or game development partners operate servers or offices in other jurisdictions. Any such transfer is carried out in accordance with Section 21 of the Data Privacy Act of 2012 and applicable NPC regulations on cross-border data transfers.
Before transferring personal data outside the Philippines, 777jack ensures that the recipient country or organisation provides an adequate level of protection, or that appropriate contractual safeguards (such as NPC-approved standard contractual clauses) are in place. Where required, 777jack will obtain prior approval from the NPC for cross-border transfers involving sensitive personal information.
Your personal data will never be transferred to a country or organisation that does not provide an equivalent level of protection to that guaranteed under Philippine law.
Policy Amendments
777jack reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or the services we offer. The effective date at the top of this Policy will be updated whenever material changes are made.
When material changes are made to this Policy, 777jack will notify registered players by email and through a prominent notice on the Platform at least seven (7) days before the changes take effect, where reasonably practicable. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Your continued use of the 777jack Platform after any updated Policy has taken effect constitutes your acknowledgement of the changes and acceptance of the updated Policy.
Contact & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or 777jack's data processing practices, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer through the following channels:
How 777jack Protects Your Privacy
From the moment you register to every transaction you make, 777jack applies industry-standard safeguards to keep your personal data safe.
End-to-End Encryption
All data transmitted between your device and 777jack is protected with TLS encryption. Your passwords, financial details, and identity documents are encrypted both in transit and at rest.
RA 10173 Compliant
777jack's data practices are fully aligned with the Philippine Data Privacy Act of 2012. We are registered with the National Privacy Commission and operate under a formal Privacy Management Program.
No Data Selling
777jack never sells, rents, or trades your personal information to third-party advertisers or data brokers. Your data is used only for the purposes described in this Privacy Policy.
Data Minimisation
We collect only the data that is strictly necessary. If a piece of information is not needed to serve you or meet our regulatory obligations, we do not collect it. Minimal footprint, maximum protection.
Fast Rights Response
Data subject rights requests are acknowledged promptly and resolved within 15 business days. Whether you want to access, correct, or delete your data, our DPO team handles it efficiently.
Breach Notification
In the unlikely event of a data breach affecting your personal information, 777jack will notify both the NPC and affected players within the legally required timeframes — no hidden incidents.
777jack is a PAGCOR-regulated online casino. Only players aged 21 years and above are permitted to register and play. We are committed to responsible gaming and full compliance with Philippine data protection, anti-money laundering, and gaming regulations. If you have concerns about your gambling behaviour, please visit our Responsible Gaming page.
Join 777jack — Where Privacy Meets Prosperity
Your personal data is safe with us. Thousands of Filipino players from Manila, Cebu, Davao, and across the Philippines trust 777jack for a secure, PAGCOR-regulated gaming experience with fast GCash and Maya payouts.
Must be 21 or older to play. Please gamble responsibly. PAGCOR regulated.